Terms of Service

Article 1. Purpose

These Terms of Service (“Terms”) govern the relationship between FINBURH (“the Company,” “we,” “us”) and any individual or entity (“User,” “you”) who accesses or uses the FINBURH platform (“Service”). By creating an account or using the Service, you agree to be bound by these Terms.

Article 2. Definitions

• “Service” refers to the FINBURH web platform, including all features, tools, documents, and content provided through finburh.com.
• “Account” refers to the registered user profile created upon sign-up.
• “Subscription” refers to a paid plan that grants access to premium features of the Service.
• “Content” refers to any data, documents, models, presentations, or other materials created, uploaded, or generated through the Service.
• “Deal” refers to a financial transaction project created within the Service.

Article 3. Service Description

FINBURH provides an AI-powered financial deal automation platform for investment banking professionals. The Service includes financial modeling, document generation, team collaboration, review workflows, and export capabilities. The specific features available to you depend on your subscription tier.

The Company reserves the right to modify, suspend, or discontinue any aspect of the Service with reasonable prior notice to Users.

Article 4. Account Registration

To use the Service, you must create an Account by providing a valid email address and verifying your identity. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your Account.

You must be at least 18 years of age to create an Account. By registering, you represent that the information you provide is accurate and complete.

Article 5. Subscription & Payment

Section 1. Plans and Billing Cycles

The Service offers multiple subscription tiers (Free, Edu, Pro, Master) with varying features and pricing. All subscription plans — including the Free plan — operate on 30-day billing cycles. The Free plan begins automatically at account registration with no payment required.

• Prices are displayed in Korean Won (KRW) and are subject to applicable taxes.
• Payment is processed through our certified payment processing partner.
• Subscriptions automatically renew every 30 days unless the User cancels or downgrades before the renewal date.
• The Company will notify Users of any price changes at least 30 days before the change takes effect.
• Your renewal date is displayed in your account's subscription settings.

Section 2. Upgrades (Switching to a Higher-Tier Plan)

If you upgrade to a higher-tier plan during an active billing period:

• You will receive a prorated refund for the unused days remaining on your current plan, calculated as:
  Refund = ⌊(remaining days ÷ 30) × current plan price⌋
• The full price of the new plan is charged immediately.
• A new 30-day billing cycle begins from the date of upgrade. Your renewal date resets accordingly.
• The refund is applied to your original payment method within 5–7 business days.

Example: If you are on the Pro plan (₩29,000/mo) and upgrade to Master (₩149,000/mo) with 15 days remaining, you will receive a refund of ₩14,500 and be charged ₩149,000 immediately. Your next renewal will be 30 days from the upgrade date.

Section 3. Downgrades (Switching to a Lower-Tier Plan)

If you downgrade to a lower-tier plan (including the Free plan) during an active billing period:

• Your current plan remains active until the end of your current 30-day billing period. You retain full access to your current plan's features until that date.
• The lower-tier plan takes effect at the start of your next billing cycle.
• No prorated refund is issued for the remaining days on the current plan at the time of a downgrade request.
• Your scheduled plan change is displayed in your subscription settings and can be cancelled before the billing period ends.

Section 4. Cancellation

You may cancel your paid subscription at any time through your account settings. Upon cancellation:

• Your paid features remain accessible until the end of the current 30-day billing period.
• After the billing period ends, your account reverts to the Free plan.
• The Free plan has no time limit and requires no payment.

Section 5. User Consent

By creating an account, you agree to these Terms including the billing policies described in this Article. By confirming any subscription change, you additionally confirm your understanding of the applicable upgrade, downgrade, or renewal terms at the time of that transaction.

Article 6. Right of Withdrawal (청약철회)

In accordance with Article 17 of the Act on Consumer Protection in Electronic Commerce (전자상거래 등에서의 소비자보호에 관한 법률), you may withdraw your subscription within 7 days of the date of purchase and receive a full refund, provided that:

• You have not substantively used paid features during the withdrawal period.
• The withdrawal request is submitted through your account settings or by contacting support@finburh.com.

If paid features have been substantively used, the right of withdrawal may be limited as permitted by applicable law. In such cases, a prorated refund may be provided at the Company's discretion.

Article 7. Refund Policy

• Within the 7-day withdrawal period: Full refund as described in Article 6, provided paid features have not been substantively used.
• On plan upgrade: A prorated refund for unused days is automatically applied (see Article 5, Section 2). No separate request is required.
• On plan downgrade or cancellation: No refund is issued; your current plan remains active until the period end.
• Manual refund requests: May be submitted through account settings or by emailing support@finburh.com. The Company will evaluate these on a case-by-case basis in accordance with applicable Korean consumer protection law.
• Refunds are processed within 5–7 business days to the original payment method.
• Free plan users are not eligible for refunds as no payment is involved.

Article 8. Service Modification & Suspension

The Company may modify, update, or temporarily suspend the Service for maintenance, security, or improvement purposes. We will provide reasonable notice of planned downtime when feasible.

The Company may suspend or terminate a User's account if the User violates these Terms, engages in fraudulent activity, or uses the Service in a manner that threatens the security or integrity of the platform.

Article 9. User Obligations

Users agree to:

• Provide accurate and up-to-date information during registration.
• Use the Service only for lawful purposes and in compliance with applicable regulations.
• Maintain the confidentiality of account credentials.
• Not attempt to reverse-engineer, decompile, or otherwise access the source code of the Service.
• Not use the Service to process, store, or transmit content that is unlawful, harmful, or infringes on the rights of others.
• Not share account access with unauthorized individuals.

Article 10. Limitation of Liability

The Service is provided on an “as is” and “as available” basis. While we strive for accuracy, the financial models, documents, and analyses generated by the Service are intended as professional tools and should be independently verified before use in any transaction.

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Service, including but not limited to loss of data, business interruption, or financial loss.

Article 11. Intellectual Property

The FINBURH platform, including its design, features, code, and branding, is the intellectual property of the Company. Users retain ownership of the Content they create using the Service.

By using the Service, you grant the Company a limited, non-exclusive license to process your Content solely for the purpose of providing the Service. This license terminates when you delete your Content or close your account.

Article 12. Dispute Resolution

Any disputes arising from these Terms shall first be resolved through good-faith negotiation between the parties. If a resolution cannot be reached, disputes shall be submitted to mediation through the Korea Consumer Agency (한국소비자원) or the Korea Internet Disputes Resolution Committee.

If mediation does not resolve the dispute, it shall be submitted to the jurisdiction of the competent court in the Republic of Korea.

Article 13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Korea, including the Act on Consumer Protection in Electronic Commerce, the Personal Information Protection Act (PIPA), and other applicable legislation.